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"Thank you for a fantastic event! ...when it was over, we did nearly 22 months worth of business during the Hitchcock Going Out of Business Sale, and our final margin was higher than our everyday margin...We did extensive due diligence in evaluating the firms that could represent Hitchcock during the most important sale of our company. I am glad that we selected PFP, and I am proud of the way PFP treated our employees, our customers and our brand. ...Overall what could have been a very painful process turned to be a very satisfying one."
-- Ron Coleman, President, Hitchcock Fine Home Furnishings
"What can I say? My family has been in this business a long time (more than 70 years). Whether it was our old firm (Wayside Furniture) or our new Corporate parent (Breuner’s Home Furnishings), we have always tried to take care of the customer.
We handed you our most difficult challenge… the closing of our Rahway (NJ) Store in preparation of a new store in the adjoining town of Woodbridge.
You pulled it off, and beyond our expectations.I credit these results, in very, very large part, to your professionalism and the quality of your sales associates.
We asked you to maximize sales, to generate profits, and to make sure that the entire event was done in a fashion allowing us to simultaneously operate our stores in surrounding towns."
-- Excerpts from David Rubin letter (Senior Vice President, Huffman Koos Furniture / Breuner’s Home Furniture Corporation
"...I’d like to take this opportunity to thank you for the wonderful job you and your crew did for us during our store closing. Your managers lived up to everything your National Sales Manager promised.
The sale was conducted in an extremely professional manner. All of my past customers were handled with sensitivity. You obtained maximum sale results and the profits were well beyond my expectation.
On a scale of one to ten, your company rates a twelve. You, your crew and PFP are dedicated, honest, straight-shooting professionals. What you promise, you deliver.
Good luck in your future endeavours."
-Sincerely,
Peter Maduabum, Owner/General Manager
Heritage Home Furnishings, Springfield/Randolph, NJ
"We were skeptical at first, but were delighted at the results. We did over a years volume in a 60 day period, which generated a tremendous net profit. GRA maintained our good image within the community and our business today is stronger thanks to the dedication of the professionals at GRA."
- Michael Hoffman, President
Donald Hoffman, CEO
FurnitureMart
Dear PFP,
When we first contacted PFP’s Regional Manager last April we were not fully convinced that we couldn’t do a better job of running our own QB sale. After all, we’ve done every type of promotional event at our various locations over the years, and we knew what it takes to promote an event, right? WRONG!!
When your manager walked us through the methodology and expertise in this particular type of event, including the projections of what we could reasonably expect, we decided to give it a try.
PFP promised to provide us with a real Pro to manage it for us, and you did not fall short on that promise when you your team out to work for us. In five months you sold the equivalent of a year and a half of our former sales level, and you did it while maintaining very healthy profit margins on sales right down to the last dregs sold at auction! PFP produced a net profit in those five months in which our share of the profits far exceeded the annual results of any single full year out of the last twenty five years that location was in business!
Thank you to the entire PFP staff.
With sincere thanks, Phillip P. Heald, President
Imperial Furniture
"I would like to take this opportunity to personally thank you for your help, understanding and professionalism throughout the closing of the Levitz stores in Baltimore. Your organization showed true compassion towards me and all of my fellow employees during a truly difficult time in our lives."
Michael Luciani – Levitz Furniture
"…excellent results. PFP’s buying power really made the difference. The gross profit margins were incredible and the customers received true value. I am thrilled."
Cary Benjamin – Carroll Cut Rate Furniture – West Haven, CT
"As I head into retirement, I want to thank PFP for a job well done."
Bob Leftkovith – Lefkowith Furniture – Watertown, MA
"…customers were handled with courtesy and care…I am well-known in the community and, to this day, I have not had one incident of an unhappy customer contacting me."
Louis Skolnik – Lewis Furniture – Benton Harbor, MI
"…we were in business for 80 years. Your management and staff made the decision and transition easier for us. The two years of business we did in 90 days made it a real pleasure."
Hannah and Earl Grant – Bloom Furniture – Fayetteville, NC
"After 37 years of serving the greater Cincinnati, Ohio area, it was very difficult for my husband and I to close our store. The PFP Sales Manager proved to be experienced and very capable. We did over a year’s business in 90 days and generated a net profit that exceeded our expectations. In addition, every customer was handled professionally."
Bea Schean – Springfield House Furniture – Mount Healthy, OH
"As an ongoing retailer who has utilized PFP on several occasions, I was impressed with the sensitivity of the PFP personnel…many are retailers who have at one time owned and operated retail furniture stores.. I am pleases to give GRA my highest recommendation."
Bob Bendetson – Cabot House – Boston – MA
"I interviewed five furniture companies and eventually selected PFP. I was impressed by the professionalism of your staff and especially the financial success of my sale. Every retail customer was treated in the same courteous manner they had come to expect with Getz Furniture’s 75 Years of Service. I would give PFP high grades for an all-star performance."
Lloyd Getz – Getz Furniture
"Since both my husband and I remain active in our local business community, I appreciate that our sale was conducted with the utmost integrity and respect for our reputation. Your staff obtained results beyond our expectations, and frankly my expectations were high. Thank you."
Mary Lujan – Hepplewhite’s – Rochester, MI
"We were skeptical at first, but we were delighted at the results. We did over a year’s volume in a 60 day period. PFP maintained our good image within the community."
Donald Hoffman – Hoffman’s Furniture Mart
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